COVID-19 Status Update

Villagio of Oklahoma City takes the safety of our residents and team members very seriously. Take a look at what we are doing in our community to keep everyone safe.

Latest Updates

12/21/20

First In-Community Vaccine Clinic Date

Tuesday, January 19th                       Walgreens Pharmacy

We are thrilled to share the good news that our first COVID-19 Vaccination Clinic with our Walgreens pharmacy partner will be Tuesday, January 19th.

Thank you to those of you who have already turned in a consent form for either yourself or a loved one. We want everyone who lives and works in our community to be vaccinated for the future safety of our community. We also cannot guarantee first-round doses will be available at the second clinic date when it is scheduled.

We encourage everyone in our community to get the vaccine. We must reach a “herd immunity” both within our senior living community and in the broader community we are located for life to eventually return to normal.

  • The vaccine will begin to provide you protection about two weeks after your second vaccination.
  • If you are vaccinated, you are being a good neighbor and protecting others by getting the vaccine.
  • The more quickly we all are vaccinated, the faster we can begin to loosen restrictions and connect in person with each other again.
  • Until we reach a high percentage vaccination rate, we will all still need to continue wearing masks, socially distancing, and washing our hands.

Safety is top priority for not only our community but also for all of the scientists and health experts working on the vaccination effort. Like any vaccine, there may be minor side effects such as soreness, achiness, and potentially low-grade fever. A small number of people experience more series side effects, but the percentages are low, and typically related to history of anaphylactic allergic reactions. We have a lot of useful information on our website and links to scientifically proven data. Please take the time to learn more about the vaccine. You can also find the consent forms on the website, if you need to download another copy to fill-out and turn in, go to www.VilagioSeniorLiving.com click on the COVID-19 tab and then Oklahoma City. Please email your form to Cynthia Stucks at cstucks@villagioliving.com . We will also need a copy of your or your loved ones insurance card.

Positive Test Result Received

We have received a positive test result for a team member who last worked on December 31st. The team member is isolating at home. All other associate test results returned negative, we are awaiting resident test results. We continue with in-suite dining, dedicated teams for each neighborhood, and following virus mitigation protocols. Our next round of testing is scheduled for the 11th and 12th.

Latest Vaccine Information

COVID-19 Vaccine Distribution Plans

First In-Community Vaccine Clinic Date

Tuesday, January 19th                       Walgreens Pharmacy

All residents and team members need to have their most current insurance cards. If you misplaced your insurance card please make sure you get a replacement card for yourself or your loved one as soon as possible, so the process moves forward as smoothly as possible. Please take a look at the below links for further information.

To learn more about the Covid-19 vaccine for Oklahoma click here.

COVID-19 Vaccine Administration Plans

Frequently Asked Questions | 12.2.20

 This Frequently Asked Questions document is intended to give information to residents, families, team members, and the general community regarding the status of rolling out the COVID-19 vaccine in our communities. Information is changing daily. There are times the federal directive and state directives are different. Christian Living Communities (CLC) – Cappella Living Solutions is committed to providing accurate information as timely as possible. This document will be updated and available as changes warrant. For vaccine-specific information, we request the CDC documents be shared.

The Centers for Disease Control (CDC) has prioritized older adults and people working in Long-Term Care to be part of the first-tier to receive the vaccine. Will my loved one’s Community be included?

All CLC-Cappella communities are registered with the Pharmacy Partnership for Long Term Care Initiative to be part of the vaccine’s first-tier distribution. At the moment, we believe this will include team members and residents of skilled nursing and assisted living communities. We are waiting to hear if residential (independent) living residents/team members will also be included in the first-tier distribution.

Where does the vaccine approval currently stand?

Now that the Pfizer and Moderna vaccines have been approved, the federal government has begun distribution to the states for inoculations. Each state will then set a state-specific timeline and process for vaccine distribution and administration. We anticipate all of the states we support will follow the CDC tier guidelines for prioritizing who will receive the vaccine first, but that has not been firmly confirmed.

Once the states get the vaccine, how will it be distributed to Long-Term Care?

These are some of the details still being worked out. At this point, because all of our communities are registered in the federal pharmacy partnership, we will receive the vaccine through either CVS or Walgreens pharmacy or both. We anticipate the pharmacy teams coming to our communities to administer the vaccines to residents, working closely with our clinical teams. We are awaiting more details regarding team member vaccination.

How will the vaccine be rolled out in our Community?

We will begin by educating residents, families, and team members. The CDC has provided some information sheets that will be distributed and posted on websites to answer questions specifically around vaccine development, safety, and why getting the vaccine is beneficial. We will work with our assigned pharmacy, who will store, distribute, administered the vaccine. We anticipate the pharmacy will set up clinic dates and times for resident vaccinations. The pharmacies will also document and report our vaccine administration progress.

Once residents and team members are vaccinated, will restrictions be lifted?

Not immediately, but that is the goal. It will take time for the two-step vaccine process to be fully implemented therefore, we will still need to wear masks, socially distance, and follow clinical protocols until the Community and the surrounding cities and towns reach a majority of people being vaccinated. It takes up to two weeks after the second dose of the vaccine for each person to benefit from its protection.

What if my loved one or a team member refuses to be vaccinated?

The CLC-Cappella team is working to determine what options if any, will be offered to those refusing the vaccination. We will share more information when it’s available.

For vaccine-specific questions, please refer to the CDC handouts.

8 Things to Know About Vaccine Planning

Benefits of Getting a COVID-19 Vaccine

Learn more on how the CLC-Cappella Communities prepared to receive COVID-19 Vaccine Here.

Past Updates

12/21/20

We want to report that all associates who had tested positive for the COVID-19 virus have recovered.  However, it is with sadness that we share the passing one of our residents who had tested positive for the virus. The resident was being supported at a medical facility, and although this happened several days ago, we were just informed today.  We extend our sincerest sympathy and prayers to the resident’s family and friends.

We have temporarily discontinued communal dining. We continue to welcome window visits, including holiday caroling, and virtual visits at this time.  If you would like to schedule a virtual or window visit in assisted living, please reach out to Madison at 405-812-5695.  For virtual or window visits in memory support, please reach out to Victoria at 405-274-5934.

All team members are wearing medical masks and gloves when providing resident care. We continue to take the temperatures of residents and team members and are closely monitoring everyone for signs and symptoms of COVID-19. Additionally, each of the neighborhoods continue to operate with dedicated team members, there is no sharing of direct care associates and residents are not moving between neighborhoods at this time.

We will contact you if your loved one is suspected or diagnosed with COVID-19.

We have established a family hotline number, just for families to receive updated information, toll free 405-766-7955.  Please limit your calls to family members only seeking information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

We are a dedicated team at Villagio of Oklahoma City, and we will continue to do everything we can to battle this virus. We appreciate your continued support and prayers.

12/14/20

Covid-19 Vaccine in Oklahoma

While the vaccine is not yet available in the United States, Villagio communities in Oklahoma are ready to receive the vaccine to protect residents and associates in our community as soon as it is available. As a Cappella managed community, Villagio communities in Oklahoma are registered for the first phase of the vaccine. Priority distribution of the COVID-19 vaccine will go to seniors and healthcare workers who are at the most risk of contracting the virus. We remain in constant communication with the Oklahoma Department of Healththe CDC, and the Centers for Medicare and Medicaid Services (CMS) as details of the distribution process continue to develop.

To learn more about the Covid-19 vaccine for Oklahoma click here.

12/10/2020

Today we learned of two residents and one team member testing positive for the COVID-19 virus. Both residents are being temporarily supported in a nearby skilled nursing community per their doctor’s orders. All test results came from the more accurate, PCR test. The associate is isolating at home. Personal phone calls have been made to all impacted resident families.

We have tested all residents in our assisted living neighborhood and will test memory support residents if symptomatic. All team members are being tested today and tomorrow.

We have temporarily discontinued communal dining. We continue to welcome window visits, including holiday caroling, and virtual visits at this time.  If you would like to schedule a virtual or window visit in assisted living, please reach out to Madison at 405-812-5695.  For virtual or window visits in-memory support, please reach out to Victoria at 405-274-5934.

All team members are wearing medical masks and gloves when providing resident care. We continue to take the temperatures of residents and team members and are closely monitoring everyone for signs and symptoms of COVID-19. Additionally, each of the neighborhoods continues to operate with dedicated team members, there is no sharing of direct care associates and residents are not moving between neighborhoods at this time.

We will contact you if your loved one is suspected or diagnosed with COVID-19.

We have established a family hotline number, just for families to receive updated information, toll-free 405-766-7955.  Please limit your calls to family members only seeking information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

We are a dedicated team at Villagio of Oklahoma City, and we will continue to do everything we can to battle this virus. We appreciate your continued support and prayers.

12/4/2020

Villagio of Oklahoma City has received news today that two residents in the assisted living neighborhood have tested positive for Covid-19.  Both residents are being temporarily supported in nearby medical facilities.  We have one other assisted living associate who tested positive.  The associate last worked on 11/29 and is recovering at home in isolation.  There are no other associates or residents displaying symptoms at this time and no pending tests.

We have temporarily discontinued communal dining, and we continue to welcome window visits and virtual visits at this time.  If you would like to schedule a virtual or window visit in assisted living, please reach out to Madison at 405-812-5695.  For virtual or window visits in-memory support, please reach out to Victoria at 405-274-5934.

All team members are wearing medical masks and gloves when providing resident care. We continue to take the temperatures of residents and team members and are closely monitoring everyone for signs and symptoms of COVID-19. Additionally, each of the neighborhoods continues to operate with dedicated team members, there is no sharing of direct care associates and residents are not moving between neighborhoods at this time.

The entire community continues to operate under the CDC’s restricted status of no communal dining, no group life enrichment, and only essential care visitors. Movement throughout the community is discouraged.

We will contact you if your loved one is suspected or diagnosed with COVID-19.

We have established a family hotline number, just for families to receive updated information, toll-free 405-766-7955.  Please limit your calls to family members only seeking information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

Please know we are working very hard to ensure the well-being of everyone who lives and works in our community. Together, we will get through this.

Thank you for your support and grace during this time.

12/4/2020

Villagio of Oklahoma City has received news today that a resident in the assisted living neighborhood has tested positive for Covid-19 testing.  The resident displayed mild symptoms and received a PCR test on 12/3 with results coming in today.  The resident is being supported in isolation in the community with safety protocols in place.  We have no other tests pending, and there are no other associates or residents displaying symptoms at this time.

We will continue to welcome window visits and virtual visits at this time.  If you would like to schedule a virtual or window visit in assisted living, please reach out to Madison at 405-812-5695.  For virtual or window visits in-memory support, please reach out to Victoria at 405-274-5934.

All team members are wearing medical masks and gloves when providing resident care. We continue to take the temperatures of residents and team members and are closely monitoring everyone for signs and symptoms of COVID-19. Additionally, each of the neighborhoods continues to operate with dedicated team members, there is no sharing of direct care associates and residents are not moving between neighborhoods at this time.

The entire community continues to operate under the CDC’s restricted status of no communal dining, no group life enrichment, and only essential care visitors. Movement throughout the community is discouraged.

We will contact you if your loved one is suspected or diagnosed with COVID-19.

Please know we are working very hard to ensure the well-being of everyone who lives and works in our community. Together, we will get through this.

Thank you for your support and grace during this time.

12/3/20

All 23 CLC-Cappella Communities Prepared to Receive COVID-19 Vaccine

Priority distribution of the COVID-19 vaccine to seniors and healthcare workers who are at the most risk of contracting the virus is welcome news. CLC-Cappella is ready to receive the vaccine to protect residents and associates in all 23 of our communities as soon as it is available. We remain in constant communication with state health departments, the CDC, and the Centers for Medicare and Medicaid Services (CMS) as details of the distribution process continue to develop.

Learn more about the COVID-19 Vaccine Plan here.

Update 11/16/20

Associate Tests Positive

Villagio of Oklahoma City has received news today that an associate in the memory support neighborhood has tested positive for Covid-19 testing. The associate last worked 11/13 and had symptoms on the 14th prompting the test that day with results today. The associate is currently home in isolation. We have one test pending for another memory support associate who is not symptomatic. There are no other associates or residents displaying symptoms.

We are temporarily suspending all in-person visits and will go to window visits and virtual visits until further notice. If you would like to schedule a virtual or window visit in assisted living, please reach out with the information provided in your personal letter that you should have received via email.

All team members are wearing medical masks and gloves when providing resident care. We continue to take the temperatures of residents and team members and are closely monitoring everyone for signs and symptoms of COVID-19. Additionally, each of the neighborhoods continue to operate with dedicated team members, there is no sharing of direct care associates and residents are not moving between neighborhoods at this time.

The entire community continues to operate under the CDC restricted status of no communal dining, no group life enrichment and only essential care visitors. Movement throughout the community is discouraged.

We will contact you if your loved one is suspected or diagnosed with COVID-19.

We have established a family hotline number, just for families to receive updated information, toll free 405-766-7955. Please limit your calls to family members only seeking information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

CLC-Cappella will host a Family Town Hall Webinar for all residents, team members, and families associated with any of our 23 supported communities. In the webinar, we will provide the latest status update regarding COVID-19, clinical preparedness and directives, holiday plans and visits, and review state-specific mandates. We will answer questions previously submitted to we@clcmail.org . We look forward to sharing more with everyone Thursday, November 19th at 5pm CT on the CLC-Cappella Town Hall webinar. You can register here

Please know we are working very hard to ensure the well-being of everyone who lives and works at our community. Together, we will get through this.

Update 10/22/20

Villagio of OKC Indoor Visitation Updates

Villagio of Oklahoma City has temporarily transitioned to window visits only. Although our residents and associates remain symptom free, this visitation change is due to a recent increase in COVID-19 cases in the area. Please know we are working very hard to ensure the well-being of everyone who lives and works at our community and continue follow virus prevention protocols. Together, we will get through this.

Update 10/9/20

Villagio of OKC Indoor Visitation Updates

The Oklahoma Department of Health has recently created guidelines for indoor family visitation in assisted living and memory support communities. Villagio of Oklahoma City in conjunction with Cappella Living Solutions have implemented protocols for resident, associate, and visitor protection.
The visitation will be structured and must be scheduled in advance. Visits will be limited to twenty minutes with sanitation protocols put in place between each visit. Visitors and residents will need to wear surgical masks and remain at least six feet apart. Visitation will paused if any residents or associates test positive for COVID-19, or if there are any pending cases.
Our community continues to operate under the CDC restricted status but a newly formed Health and Happiness committee is evaluating how we can better balance crucial required health protocols with the mental well-being and happiness of residents. We will have more updates soon.

Update 6/5/20

Updates to Health and Happiness Procedure

While many states are in various stages of reopening, government restrictions have not changed for senior living communities. We are still under restrictive CDC status. However, CLC-Cappella has formed a Health and Happiness Committee to reevaluate our current procedures in order to strike a balance between the crucial need to maintain physical health with mental health leading to happiness.

At this time, Villagio of Oklahoma City is operating under restricted status per the state of Oklahoma guidelines. We will keep you updated and will share measures we are taking regarding in person visits as soon as we are able. Thank you for your continued support. Please contact us with questions or for more information.

Update 5/29/20

New Procedures for Health and Happiness Visits

We are excited to share some good news. As many states are moving from “Stay at Home” to “Safer at Home” restrictions, Christian Living Communities-Cappella’s leadership team has been working to distill directives and evaluate procedures in order to strike a balance between the crucial need to maintain the physical health of residents with mental health that leads to happiness.

Oklahoma has not transitioned into the “safer at home” phase for their Senior Care Communities, therefore, the families with loved ones in our Oklahoma communities will not be able to participate in these visits but we are hopeful by mid-June we will be able to start this process.

We have developed new procedures pertaining to in-person visits via a plexiglass divider, self-isolation after essential appointments, residents who are able, to drive themselves to essential appointments, and excursions, which vary by community based on virus activity within the community, state regulations, and level of care. In all levels of living, state directives supersede new procedures. Information on what we are preparing for residents and families was shared at our May 28th Family Town Hall Webinar which you can view here.

This is an unprecedented time, and every decision we make is with the health and happiness of residents, families, and team members in mind. We are diligently planning, resourcing materials, and training staff on the new operational procedures. We appreciate your patience and understanding as it will take some time to implement these new guidelines. Please contact us at info@villagioliving.com with any questions.

While we are overjoyed that residents can enjoy greater freedoms and in-person family visits, we are still facing a virus that disproportionately affects older adults. We ask that everyone continue to do all they can to stay healthy and be mindful of the risk of exposure to this virus. Residents must stay well for our community to be well.

Thank you for your continued support as we celebrate residents and families as they make new memories!

FAQ

We are committed to the well-being of everyone who lives and works at Villagio of Oklahoma City. We hope you will find useful resources, up-to-date communications as well as the steps we are taking to prevent and eradicate COVID-19 in the community.  As this world-wide pandemic entered our state and county we immediately began to implement stringent virus mitigation protocols, infection control measures and precautions aimed at keeping everyone safe.

As we continue to move forward in an uncertain “new normal” we are steadfast in our efforts to serve and protect older adults and our associates with compassion and empathy for each individual.

We are now entering a new phase of community life, which will include opportunities to return to some activities and events. Team members, residents and family members are learning new ways to engage and connect as we continue to balance the need to maintain the physical health of residents with mental health that leads to happiness.

At Villagio of Oklahoma City, our commitment has always been to be a forward-thinking community, evolving with the changing needs of residents. We are dedicated to improving the quality of life for older adults, and are proud to be a neighborhood of Christian Living Communities where aging is honored and celebrated.

Q: What is being done to protect residents and staff?

A: We continue to implement rigorous virus sanitizing protocols daily.  The state health department continues to direct our actions. Residents’ temperatures are taken twice daily and the team is vigilantly monitoring all signs and symptoms for everyone who lives and works at Villagio of Oklahoma City.

Q: Is Villagio of Oklahoma City Safe?

A: The COVID-19 Pandemic is a world-wide health crisis. While no place at this time is immune to the virus, we continue extraordinary precautions with the guidance of local health officials and the CDC.

Q: What are the ‘rules’ your respective communities follow to detect, contain and isolate COVID-19?

A: The health and safety of our residents and team members is our top priority and we will continue to practice all federal, and local mandated measures as well as our organizational procedures to limit exposure of COVID-19 in our communities.

Q: Who is allowed to visit your communities?

A: The community is scheduling video calls.

For all licensed neighborhoods – assisted living and memory support are on ‘restricted status.’ We are adhering to visitation guidelines established by the state and local health department, and CDC. Visitation to skilled nursing community, assisted living community, or memory support community is limited to:

  • ‘Essential Need Only’ visits. Essential need visits include support care and family visits in end-of-life situations.
  • Visits must be brief.

Q: How are visitors being screened?

A:  We screen everyone entering the building everyday immediately, including team members and essential care providers. Screening includes:

  • Temperature screening, we take temperatures of everyone, including team members
  • Cough and/or shortness of breath
  • Sore throat
  • Any travel outside of country or state
  • Identifying if they have visited another senior living community
  • Questions on purpose of visit
  • Once screening is complete, visitors must wash hands before visiting residents and after leaving the community

Q: What are residents doing to stay positive and connected

A: Maintaining a positive attitude is crucial. Positivity begets positivity. We encourage our team member to stay positive and imbue residents with positivity. We are also encouraging residents to:

  • Continue to be social and actively engaged at safe social distances – for example hallway BINGO, hallway exercising and trivia
  • Communicate with loved ones through texts, emails and social media.
  • We’re leveraging technology (FaceTime, Zoom, Skype, emails and text) to connect residents with loved ones outside the community and with each other. Examples include:
    • Virtual visits
    • Bible study
    • Playing and listening to music performances
    • Message board photos
    • Reading books to children via Skype
  • For residents who don’t know how to use/unable to use technologies, families can sign up for a team member to assist their loved one to use virtual visit technologies.
  • We’re encouraging folks to drop off a favorite pre-packaged food item or card. These will be wiped with EPA-approved disinfectant wipes before being delivered. We’re also encouraging:
  • Writing notes to each other, to family and team members
  • Enlist internal and external groups/committees – church, book clubs, knitters to do a card shower for residents and team members
  • Musical performances/poetry outside resident windows

Q: Can you describe your training protocols?

A: CLC/CLS already conducts extensive yearly training for all team members in managing infections and preventing the spread of infectious diseases. These protocols are multi-disciplinary and prescriptive to prevention, containment and how to stop the spread of the disease should it occur.

All communities are following a special set of coronavirus-specific policies and procedures modeled after our very successful flu and norovirus protocols. Training and protocols include:

  • Provide training for all employees on infection control standards
  • Report and act quickly if any symptoms are reported in the community
  • Start isolation procedures immediately if COVID-19 is suspected
  • Notify State and/or Local Health Department which coordinates with CDC to transport resident or team member to hospital for testing
  • Follow state report guidelines for any confirmed cases

Q: What is done if a team member or resident shows symptoms?

A: If a team member has any symptoms, they are required to stay home and report symptoms to their doctor to determine if they meet COVID-19 test standards. If a resident exhibits symptoms, we are contacting the local health department and their doctor to determine the best plan for testing.

Vaccine Fact or Fiction Video

Cappella (or CLC) President and CEO Jill Vitale-Assume recently hosted a FB live event with two clinical experts, CLC Medical Director Dr. Erick Gomer MD, and VP of Clinical and Compliance, Pat McBride, RN, BSN, MSN. Watch the video to hear these experts sort COVID 19 Vaccine fact from fiction.

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Villagio of Oklahoma City